Love and friendship on the spectrum › Forums › Dating with Asperger’s › Any one else having trouble paying for membership?
This topic contains 7 replies, has 2 voices, and was last updated by Ewoud 5 months, 1 week ago.
I was attempting to check out with the lifetime membership and found that the site was having trouble processing my payment. If anyone has a solution or is experiencing the same thing please let me know.
I am sorry to hear about your problem. Do you get any error notification? I would be helped with some lead to resolve the issue.
I’ve disabled plugins that could be a potential culprit.
If you can help me out until a successful payment, then I’ll refund you while you can keep the membership level that you choose. 😉
hey there Ewoud, the error message says “this transaction could not be completed. Please redirect your customer to PayPal.
as is seen here
Thanks for your screenshot.
Are you paying with card? And do you get this acreen straight away? Or does it come as a return after you submit your credit card information?
Or are you paying straight through PayPal?
i’m paying with a card and it comes as a return after i submit my credit card information, i’m using paypal guest pay since there wasn’t another option for payment.
Thank you. I’ve contacted PayPal for looking into the issue, because I believe the problem lies there in my account.
I’ve tried myself as well and got a decline of my credit card after the payment seemed to have come through.
I’ll change your membership status so that you can use the site as a premium, and try to find a solution for others.
Thanks for your good help.
Thanks Ewoud, i hope you manage to find a solution
A new payment gateway has been installed. I hope it works. 🙂
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Visual: Visual thinkers are those who need to "see" things in order to understand them.
Music/Maths (Pattern thinker): Find patterns in everything.
Verbal: Like word and speech.